On July 18, 2012, The Prudential Insurance Company of America (Prudential) announced that they have discontinued sales of group long-term care (GLTC) insurance products and has stopped accepting requests for coverage after June 30, 2013.
For certificate-holders, the terms and conditions of your coverage provided under your existing GLTC insurance certificate will not change. This coverage is guaranteed renewable. As long as premiums are paid on time, and benefits are not exhausted, coverage will remain in place--as always. Premiums may change on a class basis, subject to regulatory review, but you will never be singled out for a rate increase.
Prudential and Aon are committed to ensuring that you will continue to receive quality customer service and claims support as you always have. If you have any additional questions relating to your coverage, you may contact Aon at 1-800-223-7473.