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Coronavirus and COVID-19 Related Emergency Education

The Disaster Resource Center provides information, articles, and other resources for emergency situations such as we are currently experiencing. Our library can help inform and educate you, your firm, and your family on how to better manage during this global health emergency.

Recent topics include:

Information on Your Products

A Message From Your Insurance Carrier, CNA

While CNA colleagues are now working remotely, it is our priority to remain available and provide a consistent level of service that will help you and your teams continue business during these unprecedented times. A variety of resources are available to support you and to help you keep this important coverage in force: 

  • Call Aon at 800-221-3023, M-F, 8:30 am—6:00 pm ET for questions on policy coverage and payment options.

  • To email Aon, please click here.

  • To talk with a CNA accounting specialist about a professional liability concern, please call the CNA Accountants Assistance Line: 800-CNA-8060. Be sure to leave a message.

  • To email a CNA accounting specialist about a professional liability concern, please click here.

  • Please include your name, phone number, firm name, and policy number in your message or email.

  • Message from CNA

  • NJ policyholders: Please read this NJ State Notice and CNA Announcement regarding certain rights available to affected New Jersey policyholders as a result of the COVID 19 pandemic

A Message From Your Carrier, Prudential

When you help protect your family’s future with AICPA Trust life, disability and/or long-term care insurance, you have the strength of Prudential behind you—a company that has endured challenging and unforeseen events over its 145 years of existence. As the coronavirus (COVID-19) continues to have an impact on you, your loved ones, and the world, know that the AICPA Insurance Trust and Prudential stand by our commitment to helping your family stay protected during this time of uncertainty, and for years to come. 

A Message from Your Insurance Carrier, CNA

While CNA colleagues are now working remotely, it is our priority to remain available and provide a consistent level of service that will help you and your teams continue business during these unprecedented times. A variety of resources are available to support you and to help you keep this important coverage in force:

A Message From Your Carrier, Transamerica

  • Call 800.247.1771, M—F, 8:00 am-6:00 pm ET for questions on policy coverage, claims and payment options
  • To email us, please click here

Identity Guard remains your trusted ally through complex times in a complex digital world. We are committed to providing exceptional service to our customers during these unprecedented times. We do not anticipate any material disruption in our ability to provide and service our customers. As an identity theft and cybersecurity company, most of our benefits are provided and accessible via online channels or electronic transmission which are not expected to be disrupted.

  • For Customer Service, please call 1-877-665-6762, M—F, 8 am -11 pm ET; Saturday 9 am – 6 pm ET. Customers are encouraged to call our Customer Care Team to discuss any special circumstances.
  • To email Customer Service: customercare@identityguard.com
  • By Mobile App (Download Identity Guard’s mobile app from the Apple Store or Google Play)
  • A Message from Identity Guard
A Message from Your Insurance Provider, New York LIife

For 175 years, New York Life has been committed to being there for our customers when they need us. Our hearts and thoughts go out to the people who have been affected by this unprecedented event. As we continue to closely monitor the ongoing developments surrounding the coronavirus (COVID-19), New York Life is committed to remaining responsive to our clients and are dedicated to the health and welfare of our communities.

  • For Customer Service, please call 1-877-CALL-NYL (1-877-225-5695), M—F, 9 am -7 pm ET
  • Read our FAQs
  • A Message from New York Life (Open in Mozilla Firefox or Google Chrome)
A Message from Your Insurance Carrier, Liberty Mutual
Our employees help customers through trying situations every day. We continue to be here for you during these uncertain times. For more information, visit  libertymutual.com/covid-19 
 
Did you know you can handle an entire claim from the comfort and safety of your own home? Our digital tools like guided photo capture walks you through the process step-by-step. To get started, visit libertymutual.com/log-in.

Bookmark These Coronavirus / COVID-19 Response Sites:

Disclaimers

© 2020 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.

Aon Insurance Services is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc., a licensed producer in all states (TX 13695); (AR 100106022); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services Inc.; in CA, Aon Affinity Insurance Services, Inc., (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.

This information has been provided as an informational resource for Aon clients and business partners. It is intended to provide general guidance on potential exposures, and is not intended to provide medical advice or address medical concerns or specific risk circumstances. Due to the dynamic nature of infectious diseases, Aon cannot be held liable for the guidance provided. We strongly encourage visitors to seek additional safety, medical and epidemiologic information from credible sources such as the Centers for Disease Control and Prevention and World Health Organization. As regards insurance coverage questions, whether coverage applies or a policy will respond to any risk or circumstance is subject to the specific terms and conditions of the policies and contracts at issue and underwriter determinations.​​​​​​

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